I've upgraded my account and now I lost all my entries.

Since 2009 we have never lost any data, so don't worry, your entries are still on our server!

Many of our users have personal and work emails, and the most common reason for this is you have more than one account registered with us, and you have upgraded the "wrong" account.

We can easily rectify this, please contact us at [e-mail]. In the email, please include the correct email, the email where the payment is, and the postcode on the payment plan, so the team can access the payment and transfer the payment to the correct account.